Appointments

To book an emergency GP appointment please telephone the surgery from 8:00am (Monday to Friday) on 01509 324115 and select option 3 to arrange this with our patient services team.

An emergency problem is a problem that will put you or the person you are getting in touch on behalf of at risk of serious harm if you or they do not speak to a GP or medical professional on that day.

Please only request this type of appointment if your problem is genuinely an emergency to ensure appointments are available for those patients that need them most.

Our patient services team will take some information about your problem and arrange for a GP to telephone you back later in the day. Following the telephone call the GP may arrange a time for you to come to the surgery to be seen face to face if needed.

If you or the person you are contacting us about are not in the area on the day you are contacting us please think carefully if we are the most appropriate service to contact, for example an urgent care centre where you are may be more appropriate.

When all of our emergency appointments on the day are full we will signpost you to alternative services that can help with emergency problems on that day unless:

• you are nearing the end of your life
• you are calling on behalf of someone nearing the end of their life
• you are calling on behalf of a patient aged 5 and under

With an emergency medical problem that will put you or them at risk of serious harm if you do not speak to a GP or medical professional on that day.

• Or you have tested COVID-19 positive and have received a letter from the NHS saying that you should have antiviral medication.

To book a non-emergency GP appointment or enquire about a medical problem you can either:

1) Complete our online form by clicking here.

2) Telephone the surgery after 9:00am (Monday to Friday) on 01509 324115 and select option 2 to let our patient services team have your information.

Our team will then review your information within two working days and contact you regarding the next steps. This may include arranging an appointment, providing some advice or signposting you to a different service who may be in a better position to help with your problem.

To book an appointment to see our practice nurses, for a blood test or for your annual review appointment please telephone the surgery from 9:00am (Monday to Friday) on 01509 324115 and select option 2 to arrange this with our patient services team.

The National Health Service provides most health care to most people free of charge, but there are exceptions: prescription charges have existed since 1951 and there are a number of other services for which fees are charged. Sometimes the charge is made because the service is not covered by the NHS, for example, providing copies of health records or producing medical reports for insurance companies. Please see our current list of charges below, Thank You.

Please note that it is Practice Policy not to complete fitness to participate in sports forms.